At Agent Connect, we respect our valued customers' privacy and ensure no collection of any information other than the information relevant to making a booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of your information is outlined herein.
1. Collection of Personal Information
We collect your information mainly when you contact us to inquire about our products and services or make a booking with us. It usually includes your name, contact details, email ID, physical address, credit card or other payment details, travel requisites, and referral source. Upon the submission of information, you give consent to Agent Connect to use your information to process orders accurately and promptly.
2. Use of Information
Any personal information of a client obtained through this website will be utilized by Agent Connect to process his/her booking, verify credit card details, and provide relevant information associated with the client’s travel or any other subsidiary services he/she would like to avail of. This information will also be used for auditing, research, and activities focused on improving the performance of our website.
3. Privacy of Your Information
All information provided by our customers during online booking, such as their name, address, email ID, and credit card details is considered private, and will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the loop is fundamental for the successful processing of your order. But before disclosing your information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.
4. Legal Disclosure of Information
We may disclose your information if we feel that such disclosure is pertinent to protect our company’s rights and/or abide by a court order or a legal proceeding.
5. Non-Personal Information
Agent Connect consistently collects data from the website, with the help of patterns via weblogs and third-party service providers. However, this data is mostly deployed to evaluate the efficiency of our website’s content and features.
6. Opt-Out
We provide options for visitors to our website to ‘opt out’ of having their personal information used for certain purposes. For instance, if you don’t want to receive any marketing material by way of newsletters or promotional emails, you can choose to request us not to send advertising information from Agent Connect or our affiliate websites.
7. Contests and Surveys
Agent Connect conducts contests, drawings, and surveys now and then. Some contents are organized in collaboration with a third-party sponsor, and visitors to our websites will be informed at the time of the contest regarding the involvement of a particular third party and the extent of using your personal information. Since participating in these contests is voluntary, it’s solely at your discretion whether or not to partake in them and reveal your personal information.
8. Secured Transaction
To maintain the accuracy of data and avoid unauthorized access to our client’s personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard systems such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.